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Optimising your HR Operating Model

We are now inviting organisations to participate in a Collaborative Exploration that will explore how best to optimise their HR operating model.

Formicio Collaborative Explorations are a unique way of collaborating with peers from other organisations on topics of common interest. Participation is limited to 12 organisations in order to maximise shared learning.

The case for optimisation

For over a decade organisations have been transforming, developing and refining their HR operating models. During this journey organisations have learnt that if both efficiency and service quality are to be optimised there are trade-offs to be made between different parts of the model, particularly regarding:

  • What is best done centrally, versus what is done in the field?
  • What is best outsourced, versus what is kept in-house?
  • What is best done by the line manager, versus what is done by HR professionals?
  • What is best done face-to-face, versus what is done by phone or manager/employee self-service?

Target outcome of the exploration

The aim is to collaborate with peers from other organisations to understand what needs to be done to optimise the quality, performance and cost of HR operating models. The key deliverable will be a shared ‘point of view’ on the optimisation criteria that will enable participants to make informed choices on actions that work best for their organisation.

How will the exploration work?

The exploration will run for six months. It will be led by Peter Turgoose with support from his Formicio colleagues. Peter has extensive experience in HR strategy and operations. The exploration will include three one-day workshops and six teleconferences. Participants will have access to a collaboration platform that will enable them to share documents and participate in virtual conversations. If required, Formicio will introduce subject-matter experts to share their experience and stimulate thinking.

More information

For more information either download a full description of the exploration or contact Peter Turgoose who would be happy to discuss whether participation would be of value to you.

 
  • Key Points

    Scheduled start date
    April 2012.

    Target outcome
    Insights into what it takes to optimise your HR operating model.

    Deliverable
    Shared point of view on the optimisation criteria that applies to different organisational contexts.

    Who should participate
    Those responsible for improving HR service delivery. This could include HR service delivery managers, HR project managers, heads of HR sourcing strategy or HR professionals responsible for developing the capabilities and culture of the HR organisation.

    Benefit of participation
    Better understanding of the factors that drive HR Operating Model design, an approach to optimisation that will work for your organisation and a network of external peers with a shared interest.

    Number of participating organisations
    Maximum of 12 organisations.

    Cost of participation
    £15k (Euro 18k) plus VAT where applicable per organisation for up to three participants.

    How do I join?
    Contact Donna Laban by email or call +44 (0)1883 717440.

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