Technology

‘Being Digital’ as an Organisational Capability

David Trafford and Peter Boggis argue that if organisations are serious about becoming ‘more digital’, they need to give focus and attention to developing ‘being digital’ as an organisational capability. They describe the seven conditions that need to be in

How Business Platforms Pull the Present into the Future

Peter Boggis and David Trafford explore how over the past decade technology-enabled business platforms – the likes of which include Amazon, iTunes and Facebook – have had a significant impact on our personal and professional lives. The thing they all

The Case for Continual Realignment of the IT Function

All IT organisations are expected to deliver sustained performance. The challenge for IT leaders is to do this in an ever-changing context. Changes in context can happen suddenly – for example following a fundamental shift in business strategy – or …

Beyond Default – Moving Your Organisation to an Improved Future

David Trafford explores why strategy implementation, transformational change and merger integration continues to be a challenge for many organisations, with a high proportion of these initiatives failing to deliver their intended outcomes. One explanation explored in this article is that

Assessing and Improving your IT/IS Capabilities

Vaughan Merlyn describes an approach to assessing the ‘goodness’ of IT capabilities, both in terms of their current state and desired state. Over the past 20 years Vaughan has designed and facilitated hundreds of assessments, both as part of multi-company

Creating the Agile IT Organisation

IT organisations have changed, are changing and will continue to change. This is not in question. What is different today is the pace and significance of change, whether it is driven by a move to shared services, offshore development, cloud …

Improving IT Service Delivery

One of the most challenging aspects of running an IT organisation today is improving the delivery of IT services. Not only is there the ever-present need to improve service quality and reduce cost, but the expectations of IT users are …

Caught Between the Realities of 1.0 and 2.0

It’s always been tough being an IT leader. The ‘Career Is Over’ distortion of the CIO acronym is humorous because of the real-world challenges associated with the CIO job. I think that today is an especially challenging time for IT …

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