CIO

The Case for Continual Realignment of the IT Function

All IT organisations are expected to deliver sustained performance. The challenge for IT leaders is to do this in an ever-changing context. Changes in context can happen suddenly – for example following a fundamental shift in business strategy – or …

How Information Technology Drives an Organisation to its Default Future

Peter Boggis argues that technology, particularly information technology, is a major factor determining an organisation’s default future, and one that needs to be fully understood by business and technology executives if they are to make informed choices on how

Creating the Agile IT Organisation

IT organisations have changed, are changing and will continue to change. This is not in question. What is different today is the pace and significance of change, whether it is driven by a move to shared services, offshore development, cloud …

Improving IT Service Delivery

One of the most challenging aspects of running an IT organisation today is improving the delivery of IT services. Not only is there the ever-present need to improve service quality and reduce cost, but the expectations of IT users are …

Do You Have IT Organisational Clarity?

Clarity of organisation is particularly important for IT leaders today as IT management and operational roles are increasingly dispersing throughout the business, rather than being performed within a homogeneous IT organisation.

There are many analogies for illuminating what is meant …

A Discussion on IT Operating Models

What exactly is meant by the term IT Operating Model?

The term Operating Model simply describes the different facets of how things get done (processes), how resources are organised (structure), how decisions are made (governance), what tools (and systems) are …

The Business-IT Maturity Model: Moving to the Next Level (part three)

This is the final part of a three-part series of papers on a Business-IT Maturity Model (BIMM).

Using the Business-IT Maturity Model

At its heart, the BIMM is a communications and calibration tool. For this reason, it is deliberately simple …

Using the Business-IT Maturity Model (part two)

This is the second of a three-part series of papers on a Business-IT Maturity Model (BIMM).

Figure 1 below is reproduced from Part 1 and depicts the basic three-level BIMM.

Characteristics of Level 1 Business-IT Maturity

At Level 1, …

The Business-IT Maturity Model (part one)

This is the first of a three-part series of papers on a Business-IT Maturity Model (BIMM). This BIMM was first developed in the early 1990s and has evolved based upon extensive multi-company research and application through IT management consulting engagements.…

Alignment is Good, but Misalignment Can Lead to Better

We all seek alignment. Whether it’s in our personal or professional lives, we believe that being aligned is good, and that if we are aligned we will be more productive and achieve all those things to which we aspire. Few …

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