Category Archives: Technology

Creating Organisational Clarity using a Semantic Wiki

Vaughan Merlyn discusses a new way of creating organisational clarity by using Semantic Wikis. A Semantic Wiki holds an underlying model of the knowledge described in its pages, thereby capturing the meaning of the data within the wiki. Furthermore, they

Empowering IT Organisational Performance using a Semantic Wiki

Vaughan Merlyn argues that attempts to improve collaboration and support knowledge management within IT organisations have typically met with limited success. He believes that limitations with collaboration platforms are a key factor in these disappointing results and that a ‘one-size-fits-all’

Creating the Agile IT Organisation

IT organisations have changed, are changing and will continue to change. This is not in question. What is different today is the pace and significance of change, whether it is driven by a move to shared services, offshore development, cloud …

Improving IT Service Delivery

One of the most challenging aspects of running an IT organisation today is improving the delivery of IT services. Not only is there the ever-present need to improve service quality and reduce cost, but the expectations of IT users are …

Leadership Implications of Business-IT Convergence

Vaughan Merlyn argues that the goal of IT-enabled enterprises is no longer Business-IT Alignment, but Business-IT Convergence. He not only gives an historical perspective to this argument, but discusses the implications of this trend for business and IT leaders alike.

Making Your IT Organisation More Agile

IT organisations have changed, are changing and will continue to change. This is not in question. What is different today is the pace and significance of change, whether it is driven by a move to shared services, offshore development, cloud …

Do You Have IT Organisational Clarity?

Clarity of organisation is particularly important for IT leaders today as IT management and operational roles are increasingly dispersing throughout the business, rather than being performed within a homogeneous IT organisation.

There are many analogies for illuminating what is meant …

A Discussion on IT Operating Models

What exactly is meant by the term IT Operating Model?

The term Operating Model simply describes the different facets of how things get done (processes), how resources are organised (structure), how decisions are made (governance), what tools (and systems) are …

Caught Between the Realities of 1.0 and 2.0

It’s always been tough being an IT leader. The ‘Career Is Over’ distortion of the CIO acronym is humorous because of the real-world challenges associated with the CIO job. I think that today is an especially challenging time for IT …

Horizontal Enterprise Integration Remains a Priority for Many CIOs

For all the good work that has been done over the years through process reengineering and implementation of enterprise systems, the reality is that most organisations remain siloed. In many corporations their divisions and business units operate largely autonomously with …

 
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