Michael Earl discusses three major challenges facing CIOs today, namely the use and convergence of social media, consumerisation of IT and cloud computing. He argues that the name of the game in IT is changing and that it’s time for CIOs …
Vaughan Merlyn argues that attempts to improve collaboration and support knowledge management within IT organisations have typically met with limited success. He believes that limitations with collaboration platforms are a key factor in these disappointing results and that a ‘one-size-fits-all’ approach …
IT organisations have changed, are changing and will continue to change. This is not in question. What is different today is the pace and significance of change, whether it is driven by a move to shared services, offshore development, cloud …
One of the most challenging aspects of running an IT organisation today is improving the delivery of IT services. Not only is there the ever-present need to improve service quality and reduce cost, but the expectations of IT users are …
Vaughan Merlyn argues that the goal of IT-enabled enterprises is no longer Business-IT Alignment, but Business-IT Convergence. He not only gives an historical perspective to this argument, but discusses the implications of this trend for business and IT leaders alike.
For …
The case for strong leadership, especially during difficult times, is compelling. But what type of leadership is best?
One way of thinking about this question is to begin by asking what type of organisation are you trying to build? Is it …
IT organisations have changed, are changing and will continue to change. This is not in question. What is different today is the pace and significance of change, whether it is driven by a move to shared services, offshore development, cloud …
Clarity of organisation is particularly important for IT leaders today as IT management and operational roles are increasingly dispersing throughout the business, rather than being performed within a homogeneous IT organisation.
There are many analogies for illuminating what is meant …
What exactly is meant by the term IT Operating Model?
The term Operating Model simply describes the different facets of how things get done (processes), how resources are organised (structure), how decisions are made (governance), what tools (and systems) are …
IT leadership teams have for a long time faced a dynamic technology environment, where demonstrating real value to their business partners while balancing efficiency and effectiveness has been an ongoing challenge. But the very nature of that challenge is changing dramatically …
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