Vaughan Merlyn discusses a new way of creating organisational clarity by using Semantic Wikis. A Semantic Wiki holds an underlying model of the knowledge described in its pages, thereby capturing the meaning of the data within the wiki. Furthermore, they have the …
Vaughan Merlyn argues that attempts to improve collaboration and support knowledge management within IT organisations have typically met with limited success. He believes that limitations with collaboration platforms are a key factor in these disappointing results and that a ‘one-size-fits-all’ approach …
Peter Boggis and Peter Turgoose discuss 10 factors that influence the service quality and value delivered by Shared Service organisations. The factors have been developed based on over 20 years of experience of working with and improving Shared Service models. If lasting …
David Trafford discusses the challenges facing organisations that aim to be more horizontally integrated. He argues that whilst many leadership teams see the benefits of horizontal integration, they don’t fully understand the implications of the resultant changes and what needs …
Vaughan Merlyn argues that the goal of IT-enabled enterprises is no longer Business-IT Alignment, but Business-IT Convergence. He not only gives an historical perspective to this argument, but discusses the implications of this trend for business and IT leaders alike.
For …
For most organisations, change is the norm: whether it is the integration of the latest acquisition; replacing legacy IT systems with modern integrated business platforms; outsourcing to an offshore provider or delivering day-to-day business improvements. As Heraclitus the Greek philosopher …
The Net Generation expect wifi everywhere and everything on the face of it to be free. They communicate and network on a scale and in a way we’ve never seen before. As a result over the past 10 to 20 …
It’s always been tough being an IT leader. The ‘Career Is Over’ distortion of the CIO acronym is humorous because of the real-world challenges associated with the CIO job. I think that today is an especially challenging time for IT leaders. …
For all the good work that has been done over the years through process reengineering and implementation of enterprise systems, the reality is that most organisations remain siloed. In many corporations their divisions and business units operate largely autonomously with …
Not surprisingly, as we continue to emerge in the western world from this latest and deepest economic recession, private and public sector organisations are being required to re-visit and fundamentally challenge once again ‘the way we do things around here’. On …
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